Windows

• 3DSMax (and 3DSMax Design)
  • 32bit version: 3DSMax 7 to 2010*
  • 64bit version: 3DSMax 9 to 2010*
• Cinema 4D
  • 32bit version: Cinema 4D R9.6 to R11.5
  • 64bit version: Cinema 4D R9.6 to R11.5
• LightWave 3D
  • 32bit version: LightWave 3D 9.3 to 9.6
  • 64bit version: LightWave 3D 9.3 to 9.6
• Maya
  • 32bit version: Maya 6 to 2010
  • 64bit version: Maya 8 to 2010
• Softimage|XSI
  • 32bit version: XSI 5.1 to Softimage 2010
  • 64bit version: XSI 5.1 to Softimage 2010

  (*) If using 3ds Max 2009, SP1 is highly suggested.

 Macintosh

• Cinema 4D
  • Universal Binary version (32bit*): Cinema 4D R10 to R11.5
• LightWave 3D
  • Universal Binary version (32bit*): LightWave 3D 9.3 to 9.6
• Maya
  • Universal Binary version (32bit*): Maya 8.5 to 2010 (2009 and 2010 is MacIntel only)

  (*) If the host application supports 64bit, you need to launch it in 32bit mode to allow the loading of the xStream integration plug-in.

Minimum System Requirements

Macintosh

• Mac OS X v10.5 and 10.6,
• 2GHz Intel processor or faster,
• 1GB of free RAM,
• 200 MB of free Hard Disk space,
• 1024x768 in 65K colors/16 bits (24+ bits recommended).

Windows

• Windows XP/Vista/Windows 7 32/64,
• 2GHz Pentium IV or better processor,
• 1GB of free RAM,
• 200 MB of free Hard Disk space,
• 1024x768 in 65K colors/16 bits (24+ bits recommended).

An OpenGL accelerated video board is not required, but is a big plus.

Recommended System Specs

• Windows 64 bit (XP, Vista or Windows 7), Mac OS X v10.6
• Multi-core CPU (Intel QuadCore, Core I7, or Mac Pro),
• 4GB+ of RAM,
• 4GB+ of free Hard Disk space (on the drive hosting the OS),
• An OpenGL accelerated video board (see below for optimal compatibility)
  
  

Supported Video Boards

The following boards will perform using the new Shader engine. Other boards may not perform using the Shader engine, but will perform using the older fixed-pipeline one. In any case, Vue can perform in software OpenGL regardless of the video boards.

 Windows:

• All boards with NVidia Quadro, GeForce8/9 and GT200 chips,
• ATI FirePro V8000 series with up-to-date drivers (i.e. not on original CD)

Boards with ATI Radeon 4800 series with updated drivers will work, but can suffer small performance issues. New ATI 5800 series remain untested at this point.

 Macintosh:

• All boards with NVidia GeForce and GT200 chips,
• All boards with ATI Radeon HD and 4800 series (10.5.6+ required).

Boards that are not on this list may work with Vue, but haven't been extensively tested. If you run into any OpenGL issues, try disabling background draw and antialiasing in the Options panel. Worst case scenario: you can always run Vue in software OpenGL mode.

Recommended chips:

 Windows:

• nVidia GT260/275/280.
• nVidia QuadroFX 1800/3800 (5800 untested but should work fast and stable).
• ATI FirePro V8000 series with up-to-date drivers (i.e. not on original CD).

 Macintosh:

• nVidia GT series.
• ATI HD 2600 and 4000 series.

Not recommended:

 Windows:

• All ATI Radeon prior to 4000 series.
• ATI 9000 series, X series, and HD series might work, but with fewer options, and you may experience severe slowdowns.
• ATI FireGL 5000 series.

 Macintosh:

• Intel-based GPUs and nVidia 7300 board will not work with Vue (with hw acceleration).

Standard Maintenance

This is an annual maintenance contract that includes a number of benefits:

• Free upgrades during the subscription period, including free upgrades to all .5 and full versions,
• Unlimited, priority web-based technical support,
• Access to EEF releases (Expedited Engineering Fix),
• Access to “Maintenance Only” forums.

Cost per year and per license, Infinite: $295, xStream: $395.

Premium Maintenance

Cost: $995 per year and per license. Requires that all your licenses be under Premium Maintenance. Unused priority support incidents expire with the maintenance plan.

Benefits

• Unlimited, priority web-based technical support,
• Access to EEF releases (Expedited Engineering Fix),
• Access to “Maintenance Only” forums,
• Your own private ftp on our servers, where you can upload issue-related content,
• Free upgrades during the subscription period, including free upgrades to all .5 and full versions,
• Four priority support incidents per product (see above),
• Priority Problem Resolution: if it is determined by our support technician that the cause of a priority support incident is a bug in our software, we will assign at least one developer to the resolution of this bug within 24 business hours following identification of the bug. This does not apply to feature requests or improvements.
• Custom Development: if you need a modification in the software, or are lacking a feature that would greatly benefit one of your projects, you can contact e-on software support technicians with a detailed specification of the requested changes. The e-on software development team will promptly analyze your specifications and respond with a quote for the development of a customized version of the product implementing the requested changes.